At Knightdale Pet Resort and Spa, we want to provide the safest possible environment for your pet. We require all of our boarders and day care participants to be current on all vaccines. Please bring proof of these vaccines on or before your pets’ arrival date or daycare session. You can also have your veterinarian fax your pets’ vaccine history to us, (919) 217-9504. If you would like us to contact your veterinarian please let us know when you schedule your appointment.
Rabies: Current in the last year for puppies and the past three years for adult dogs
DHLPP: current in the last year
Bordetella: Current in the last twelve months
Dewormer: Current in the past year
Rabies: Current in the last year for kittens and the past three years for adult cats
FVRCP: Current in the last year
If your pet requires special handling or services outside of our regular boarding procedures, there will be a $5.00 per day surcharge added. (i.e. leash walking , cage aggression, extreme feeding etc..).
We require a credit card to hold your pets’ reservation. A$25.00 “no show” fee will be charged to your credit card for failure to call and cancel your non-holiday reservation at least 24 hours in advance. On holidays a$50.00 fee will be charged to your card for failure to call72 hours in advance with your cancellation. During the Thanksgiving and Christmas holidays, all changes and cancellations must be made by the 15th of that holiday month or the client is responsible for payment of the entire reservation.
Check Out Times Policy
Monday-Friday: Standard check out time is by 11:00am
If your pet has not been checked out by the 11am check out time, a Daily Care Rate of$8.00 per day will be charged to each pet. If you elect to purchase a bath or groom during their stay, the Daily Care Rate will be waived and you are welcome to extend your pick up time (to anytime before 5:30pm closing) at no additional cost to you.
Saturday: Check out times on Saturdays are from 8am-12pm ONLY. Daily Care Rate fees do not apply on Saturdays due to our limited hours.
Sunday: We offer Sunday pick ups as a courtesy to you; however, a full night’s stay will be incurred for this service.